Black screen when reboting windows after installing nod32
June 7th, 2014
all went well, but when reboting, after the login screen I get an emtpy black screen with only the mouse curser in it.
I tried to rebot again and got the same problem. I can call the Task Manager, I tried to start explorer.exe but it failed…noting happends.
I can login in safemode.
the only way i succeded to fix the problem was to disable in safe mode the nod32 startup and the nod32 service from msconfig.
but that isn’t really a solution.
after unistalling nod32 all will work fine…so the problem is with the nod32 startup and nod32 service I suppose.
I tried to reinstall but i got the same problem.
I searched throw search engines, couldn’t find a similiar problem.
Windows 7 86x
Thank you for the help.
I would suggest taking this to NOD themselves and going through there support and seeing if there is a resolvement through there end.
could be a case of driver conflicting with one of Nod32’s services, i remember something like this happening to me back when i used to use Nod32, try scouting the Nod32 support section for any clues