Lost photo`s how to retrieve them

Hi hoping someone can help .
Have a friend of mine who was backing up photo`s onto her external drive while doing this has started arranging other photo`s on the external drive into folders
Here is the problem when she went to one of her folders it had no photo`s in it but if you go to properties of that folder is says 3.1gb of files
I have tried a recovery program also turned all hidden files on so they werent hidden but cant seem to access the photo`s my friend is desperate if someone can help please these are baby photo`s so very anxious to restore them back somehow
thanks
Answer #1
You can use Recuva, its free and easy =D
http://www.piriform.com/recuva/download
Answer #2
thanks will give it a go although I had already tried a retrieval program let you know how I go
Answer #3
From what I understand the files are intact,Just hidden,Open up a command prompt (Winkey+R>cmd),And type the following:
x:
cd folder
attrib -s -h -r /s *.*
X: = Drive letter of the external.
Folder = This is obvious.
This will get it sorted for sure,And just so you know,Enabling “show hidden files and folders” from folder options
is not the only option that affects this,”hide operating system files” matters too (this hides files that are marked as system,Usually
plain files should not be marked as such,But some viruses can make it happen)
Answer #4
thanks SmAsHeDr programm did not find anything
Roberto400 I tried entering after gong to command prompt get this error H my external drive is not recognised as internal or external command operable program or batch file .
Just making sure i got this right opened up run typed in cmd to get the command prompt tried imputting the command as you said do I enter after each letter H then cd folder etc then attrib -s -h -r /s *.*
Scratch that roberto400 it worked you are a legend and my friend is going to be rapped many many thanks
Answer #5
try Magic Photo Recovery 2.0
Hope this will help you. You’ll
find this software in warez-bb.
Answer #6
right click inside the folder and click refresh
right click the folder, itself
make sure ‘hidden’ is completely unticked
you could also try booting into a linux distro
and see if you can see them or not