i get error while running any setup

August 5th, 2016

hi all
my problem goes like this. for example lets say that i am running the game lineage2. when the program runs i try to start any setup of a program and i get the following error:
Access violation at adress 00409942. Write of adress 00401000
and i cant run a setup.
Now if i close lineage2 and there is no active program at that moment i can run setup and works.
hope someone can help me.
ty in advance!!

Answer #1
I think that there is something wrong with the game !!
if you run another game and try to install,does it work ? if so then the problem is 100% from your game lineage2.
Answer #2
Do me a favour download and post a hijack this log please as it can be caused by a multitude of pottential causes.
(if its happening for all setups)
Answer #3

_31 wrote: Select all

I think that there is something wrong with the game !!
if you run another game and try to install,does it work ? if so then the problem is 100% from your game lineage2.
to be honest i didnt tried this i will and post again
Answer #4
Install Windows Installer Cleanup Utility to uninstall Lineage2 (whatever it installed.) and then install CCleaner.
Windows Installer Cleanup Utility
http://support.microsoft.com/kb/290301
CCleaner
http://www.ccleaner.com/
Run the Windows Installer Cleanup Utility to uninstall Lineage2 remnants, then use CCleaner to delete the registry entries.
Now reinstall Lineage 2, and try it again.
Answer #5

threeothree wrote: Select all

Do me a favour download and post a hijack this log please as it can be caused by a multitude of pottential causes.
(if its happening for all setups)
what do you mean give me a link so i can download
ty both guys for your interest
Answer #6

threeothree wrote: Select all

Do me a favour download and post a hijack this log please as it can be caused by a multitude of pottential causes.
(if its happening for all setups)
ok found what you ment here is my log after scan:
Logfile of HijackThis v1.99.1
Scan saved at 7:17:01 μμ, on 28/5/2009
Platform: Unknown Windows (WinNT 6.00.1905 SP1)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\WUDFHost.exe
C:\Users\\Desktop\L2Net369\L2NET\L2NET.exe
C:\Windows\system32\svchost.exe
C:\Windows\Explorer.exe
C:\Windows\system32\msiexec.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\hijack\HijackThis.exe
R1 – HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 – HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 – HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 – HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 – HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 – HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 – HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = R0 – HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 – Hosts: 216.107.250.194 nprotect.lineage2.com
O2 – BHO: AcroIEHelperStub – {18DF081C-E8AD-4283-A596-FA578C2EBDC3} – C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 – BHO: flashget urlcatch – {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} – C:\Program Files\FlashGet\jccatch.dll
O2 – BHO: (no name) – {5C255C8A-E604-49b4-9D64-90988571CECB} – (no file)
O2 – BHO: Groove GFS Browser Helper – {72853161-30C5-4D22-B7F9-0BBC1D38A37E} – C:\PROGRA~1\MICROS~1\Office12\GRA8E1~1.DLL
O2 – BHO: Windows Live Sign-in Helper – {9030D464-4C02-4ABF-8ECC-5164760863C6} – C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 – BHO: FlashGet GetFlash Class – {F156768E-81EF-470C-9057-481BA8380DBA} – C:\Program Files\FlashGet\getflash.dll
O4 – HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 – HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 – HKLM\..\Run: [GrooveMonitor] “C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe”
O4 – HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 – HKLM\..\Run: [Adobe Reader Speed Launcher] “C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe”
O4 – HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] “C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe”
O8 – Extra context menu item: &Λήψη όλων με το FlashGet – C:\Program Files\FlashGet\jc_all.htm
O8 – Extra context menu item: &Λήψη με χρήση του FlashGet – C:\Program Files\FlashGet\jc_link.htm
O8 – Extra context menu item: E&xport to Microsoft Excel – res://C:\PROGRA~1\MICROS~1\Office12\EXCEL.EXE/3000
O9 – Extra button: Send to OneNote – {2670000A-7350-4f3c-8081-5663EE0C6C49} – C:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
O9 – Extra ‘Tools’ menuitem: S&end to OneNote – {2670000A-7350-4f3c-8081-5663EE0C6C49} – C:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
O9 – Extra button: Research – {92780B25-18CC-41C8-B9BE-3C9C571A8263} – C:\PROGRA~1\MICROS~1\Office12\REFIEBAR.DLL
O9 – Extra button: FlashGet – {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} – C:\Program Files\FlashGet\FlashGet.exe
O9 – Extra ‘Tools’ menuitem: FlashGet – {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} – C:\Program Files\FlashGet\FlashGet.exe
O10 – Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll
O10 – Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll
O11 – Options group: [INTERNATIONAL] International*
O13 – Gopher Prefix: O16 – DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) – http://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab
O18 – Protocol: grooveLocalGWS – {88FED34C-F0CA-4636-A375-3CB6248B04CD} – C:\PROGRA~1\MICROS~1\Office12\GR99D3~1.DLL
O18 – Protocol: livecall – {828030A1-22C1-4009-854F-8E305202313F} – C:\PROGRA~1\WINDOW~1\MESSEN~1\MSGRAP~1.DLL
O18 – Protocol: ms-help – {314111C7-A502-11D2-BBCA-00C04F8EC294} – C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 – Protocol: msnim – {828030A1-22C1-4009-854F-8E305202313F} – C:\PROGRA~1\WINDOW~1\MESSEN~1\MSGRAP~1.DLL
O18 – Filter hijack: text/xml – {807563E5-5146-11D5-A672-00B0D022E945} – C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O23 – Service: IviRegMgr – InterVideo – C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 – Service: NBService – Nero AG – C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 – Service: NMIndexingService – Nero AG – C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 – Service: NVIDIA Display Driver Service (nvsvc) – NVIDIA Corporation – C:\Windows\system32\nvvsvc.exe
O23 – Service: Protexis Licensing V2 (PSI_SVC_2) – Protexis Inc. – C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
O23 – Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) – Unknown owner – %windir%\system32\svchost.exe (file missing)
O23 – Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) – Unknown owner – %windir%\system32\svchost.exe (file missing)
O23 – Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) – Unknown owner – %ProgramFiles%\Windows Media Player\wmpnetwk.exe (file missing)
Answer #7
Logfile is ok apart from one missing entry which wouldnt cause what your desribing.
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
Answer #8
i tried and the windows installer and ccleaner that the guy before told but nothing.
the weird thing is that when i close lineage i can run any setup lool
Answer #9

threeothree wrote: Select all

Logfile is ok apart from one missing entry which wouldnt cause what your desribing.
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
i can see 2-3 lines like this :
O23 – Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) – Unknown owner – %windir%\system32\svchost.exe (file missing) where files are missing should i fix with hijack this lines?
Please don't double-post, use the edit button instead. Members are allowed to double or triple post only if their previous post has exceeded the maximum characters limit.
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3P!TOM3

Answer #10
if its only the one program causing the problem I would say its dodgy code in that prog and if you post your hijack log here http://www.hijackthis.de/
it will be analized and advise you which if any items are a threat or problem their results are pretty good
Answer #11
if its only the one program causing the problem I would say its dodgy code in that prog and if you post your hijack log here http://www.hijackthis.de/
it will be analized and advise you which if any items are a threat or problem their results are pretty good

ty very much i’ll try it
Answer #12
i did it correct 2 things and my log is like this now:
Logfile of HijackThis v1.99.1
Scan saved at 11:12:59 μμ, on 28/5/2009
Platform: Unknown Windows (WinNT 6.00.1905 SP1)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\WUDFHost.exe
C:\Users\\Desktop\L2Net369\L2NET\L2NET.exe
C:\Windows\system32\svchost.exe
C:\Windows\Explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\hijack\HijackThis.exe
R1 – HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 – HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 – HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 – HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 – HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 – HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 – HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = R0 – HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 – Hosts: 216.107.250.194 nprotect.lineage2.com
O2 – BHO: AcroIEHelperStub – {18DF081C-E8AD-4283-A596-FA578C2EBDC3} – C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 – BHO: flashget urlcatch – {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} – C:\Program Files\FlashGet\jccatch.dll
O2 – BHO: Groove GFS Browser Helper – {72853161-30C5-4D22-B7F9-0BBC1D38A37E} – C:\PROGRA~1\MICROS~1\Office12\GRA8E1~1.DLL
O2 – BHO: Windows Live Sign-in Helper – {9030D464-4C02-4ABF-8ECC-5164760863C6} – C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 – BHO: FlashGet GetFlash Class – {F156768E-81EF-470C-9057-481BA8380DBA} – C:\Program Files\FlashGet\getflash.dll
O4 – HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 – HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 – HKLM\..\Run: [GrooveMonitor] “C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe”
O4 – HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 – HKLM\..\Run: [Adobe Reader Speed Launcher] “C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe”
O4 – HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] “C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe”
O8 – Extra context menu item: &Λήψη όλων με το FlashGet – C:\Program Files\FlashGet\jc_all.htm
O8 – Extra context menu item: &Λήψη με χρήση του FlashGet – C:\Program Files\FlashGet\jc_link.htm
O8 – Extra context menu item: E&xport to Microsoft Excel – res://C:\PROGRA~1\MICROS~1\Office12\EXCEL.EXE/3000
O9 – Extra button: Send to OneNote – {2670000A-7350-4f3c-8081-5663EE0C6C49} – C:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
O9 – Extra ‘Tools’ menuitem: S&end to OneNote – {2670000A-7350-4f3c-8081-5663EE0C6C49} – C:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
O9 – Extra button: Research – {92780B25-18CC-41C8-B9BE-3C9C571A8263} – C:\PROGRA~1\MICROS~1\Office12\REFIEBAR.DLL
O9 – Extra button: FlashGet – {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} – C:\Program Files\FlashGet\FlashGet.exe
O9 – Extra ‘Tools’ menuitem: FlashGet – {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} – C:\Program Files\FlashGet\FlashGet.exe
O10 – Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll
O10 – Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll
O11 – Options group: [INTERNATIONAL] International*
O13 – Gopher Prefix: O18 – Protocol: grooveLocalGWS – {88FED34C-F0CA-4636-A375-3CB6248B04CD} – C:\PROGRA~1\MICROS~1\Office12\GR99D3~1.DLL
O18 – Protocol: livecall – {828030A1-22C1-4009-854F-8E305202313F} – C:\PROGRA~1\WINDOW~1\MESSEN~1\MSGRAP~1.DLL
O18 – Protocol: ms-help – {314111C7-A502-11D2-BBCA-00C04F8EC294} – C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 – Protocol: msnim – {828030A1-22C1-4009-854F-8E305202313F} – C:\PROGRA~1\WINDOW~1\MESSEN~1\MSGRAP~1.DLL
O18 – Filter hijack: text/xml – {807563E5-5146-11D5-A672-00B0D022E945} – C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O23 – Service: IviRegMgr – InterVideo – C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 – Service: NBService – Nero AG – C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 – Service: NMIndexingService – Nero AG – C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 – Service: NVIDIA Display Driver Service (nvsvc) – NVIDIA Corporation – C:\Windows\system32\nvvsvc.exe
O23 – Service: Protexis Licensing V2 (PSI_SVC_2) – Protexis Inc. – C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
O23 – Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) – Unknown owner – %windir%\system32\svchost.exe (file missing)
O23 – Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) – Unknown owner – %windir%\system32\svchost.exe (file missing)
O23 – Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) – Unknown owner – %ProgramFiles%\Windows Media Player\wmpnetwk.exe (file missing)
the site analyzed and no problems . but i still cant run setups