Burning iso’s etc with my unrecognisable drive

February 8th, 2020

Hi guys, heres my problem. Basically Ive just got a new Dell Latitude D630 laptop, two in fact
Both have the same problems….
– Blank CDs/DVDs are not recognised when inserted. Apparently from what Ive read this is a very common problem and is a Windows based problem surprise surprise. I solved this issue by editing the registry (following a forum step through guide). So now when I click on the DVD Drive in My Computer it does open the drive with the blank disc in. However after I solved that problem….
– I cannot actually burn with the drive. It is compatible with windows etc etc. I’m trying to burn a ISO file to a disc. Ive used a number of different software – MagicISO, PowerISO, and lastly Nero. None of them seem to recognise the CD in the drive. Nero goes through the burn process completely & says completed, although nothing is burned onto the disc. This is so damn frustrating and I couldnt find any other topic that matched my problem closely enough. HUGE thanks in advance to any of you clever people out there who can solve this issue.

Answer #1
ahm take your notebook back to dell? i can’t really help you here, but still i have a dell inspiron 1720 and i don’t have any problems at all with it:|
Answer #2
But I really dont think its a manufacturer problem considering the number of other people who have experienced the same problem. I hit f12 after a reboot and ran diagnostics and it threw an error at me (a really long code) when it checked the DVD-ROM device. It surely isnt just bad luck to get two laptops with the exact same problem and have others experiencing similar issues. Oh and cant really take it back to Dell as got them brand new off a business collegue who had surplus stock
Answer #3
… surplus stock ? that sounds “good” … go to a repair pc/laptops and give them your laptop to see what is the problem, can’t you change the dvd? maybe cables aren’t attached correctly in the laptop good luck
Answer #4
no Im pretty sure everythings connected. The computer recognises that the drive is there, reads and plays audio cds, etc, but doesnt like blank cds. Ive tried different brands too. If anyone else has heard of this problem, please post some info. Thanks

 

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