New PC, Sound, driver problems

January 20th, 2020

I bought new PC but sadly i have problems with sound. When i plug in my headphones in back pa i am getting static noise (i didn’t have problem with this on my old PC). I tried cheap mobile headphone and there is no static noise. When i plug in my headphones in front pa, there is no sound. I also had this problem on my old PC (i manged to get it work )but now i have different drivers and sound manager and they don’t have same options. Motherboard is Asus Z97-A, i downloaded the latest drivers from their support page.
Please help me guys so i can finally play some games :mrgreen:

Answer #1
Did you buy it all built up or did you assemble it yourself?
If built up, you should take it back to the shop or ask what may be wrong..
Answer #2
In the sound manager itself , do you have the option to enable connection sensing ?
If so when the jack is plugged in you should also have the option to specify the type of jack that was just connected , some of the pas also on occasion allow you to mute one output when a device is connected to another jack , have a root around in the sound manager , usually accessible from the cpa .
Answer #3
@
I ordered parts from webshop they offered me to build it for free, i wanted to save some time (i never build pc before) and i accepted (i regret it now). Now if i can’t fix it by myself i have to pay to send it back and it will probably take a week or yeah…
@
Headphones are not detected at all…
Answer #4
As per section 2.6.7 of the manual, is the HD Audio controller enabled?
Answer #5
Yes it is enabled and set to HD Audio. I checked, on cable it says HD Audio and it is connected to correct pins on motherboard
Answer #6
Justin case there is something wrong with the front pa, you could leave the cable unplugged, which should still give rear pa audio OK..
Answer #7
Headphones cable is too short for rear pa, i just want to make sure that i checked everything. If something is wrong with front pa i have warranty and they will have to change it for free. It will cost me some money to send it back and time but there is nothing i can do about it. Thanks for your time and help, i will probably send it tomorrow, i will also write what was the problem.
Answer #8
I just meant to unplug the cable and see if there is sound out of the rear jacks that are mounted on the motherboard..
Answer #9
I set up everything so i can reach rear pa (jacks that are mounted on the motherboard), there is a little bit of static noise (with my main headphones) but it works. They have shop in city nearby, so i will bring it to them to check it when i find a proper way of transportation (i don’t have a car and box is big and case is pretty heavy so i can’t go with bus)
I managed to fix static noise, in realtek sound manager i selected speaker instead of headphones, for some reason that worked

 

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