February 3rd, 2020
Anyone else having trouble with the State return not working? Specifically, I get to the point to start the state return and a box pops up and says “lets download your states” when I click OK it says it has to save my return. I click OK then a box pops up that says “getting your state” then a box that says ” your software is up to date.” Then I click the button to start the state return and it goes through the whole process again. Thanks
Answer #1
I figured that I’m probably not the only one with this problem so I did some research and came up with this from TurboTax help section and it did the trick hope this helps others with the same problem. I hope I did this right if not can someone fix it and I apologize for any mistakes.
https://ttlc.intuit.com/questions/2586062-state-unavailable-after-upgrading-turbotax
Answer #2
Thank you!
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