I NEED HELP AND URGENT: PAYPAL

okay let me get this story straight, i had mobile phone i advertised on ebay. this lady brought is and i sent her a invoice showing to pay, i then get a email from paypal i must send of the item and taking note of the tracking number, i then have to send that tracking number so i can rievie my payment. paypal has decuted money from her account.
i reicived this message ^ after i tried to sell it to someone else, this new customer apperenly has some ebay thirdpary problem so she send me a payment through paypal and was same like above tracking number thing, onli difference is that this once was a fund type. on the email it said that paypal has deducted money from her acount
i want to sell it to my first customer and not the secound, so i need to someway find a way or a solution that secound lady can get her money back….because i am new to paypal and i dont know much.
this is there is emails: first lady
PayPal
PayPal
Dear R,
This email confirms that abcd has paid R@yahoo.co.uk the sum of GBP �86.00 using PayPalfrom a recent eBay item bought from you.
abcd, just sent you money with PayPal
abcd, is a Verified buyer.
abcd,
Payment Details:
Purchased from: R,
PayPal Payment Transaction ID # ##############
Case #: #############
Item # Item Title Qty. Price #############
sony ericsson w205
1 GBP �46.00 Subtotal: GBP �46.00 Shipping and handling via International Rate: GBP �40.00 Shipping Insurance: GBP �00.00 Total: GBP �86.00
This PayPal� payment has been deducted from the buyer’s account and has been “APPROVED” but will not be credited to your account until the shipment reference number is sent to us for shipment verification so as to secure both the buyer and the seller. Below are the necessary information requested for your account to be credited. Send shipment reference number to us by through this email (paypaltracking_dept@emailaccount.com) and our customer’s payment service agent will attend to you. As soon as you send us the shipment’s reference number to us for security purposes and the safety of buyer and seller from Fraudlent Activities, the money will be credited to your account. Do not send to the buyer the reference number for the safety.
**Please Note** Immediately the shipment tracking number is sent to us, we will verify and credit your account automatically. You will receive a “Confirmation Email” from PayPal� informing you that the Money has been credited. Be informed that this payment has been made in your name.
Shipping Information Address:
Name: abcd
Address: abcd
City: abcd
State:abcd
Country: abcd
Zipcode:abcd
Buyer Shipping Option: Royal Mail. With us it’s personal. Registered trademark.
For more information on protecting yourself from fraud, please review our Security Tips athttps://www.paypal.com/us/securitytips. Get Verified � Your Key to More Security and Free Features
Get Verified and help increase the security of your PayPal transactions for yourself and for everyone with whom you do business. You can also:
* Fund purchases directly from your checking or savings account, in addition to using credit cards
* Improve your reputation by letting others know you’re a confirmed, Verified member of the PayPalcommunity
* Send money to friends, family, and PayPal Personal Account holders
C.E.O Paypal Company Signed
Confirmed & Approved
2009. Official PayPal Seal PAYPAL PAYMENT VERIFIED Thanks for using PayPal!
The PayPal Team
PayPal Email ID ####.
Sign up for PayPal and start accepting credit card payments instantly.
secound lady
PayPal logo You’ve got new funds!!!
December, 27 2009
Transaction ID: #############
Dear (R@yahoo.co.uk),
You received a Payment of �53.00 GBP from (R@live.com)
Important Notice:
This PayPal Payment has been deducted from the buyer’s account but can not be credited into your account until the Shipment Information is received from you E.G Tracking Number or a copy of the Shipment Receipt.
You can now go and ship out the buyer’s merchandise and send the tracking number to us in a reply of this confirmation message.
Reversals : This method of payment can not be reversed.
Status : Pending – Shipment Required
Seller Protection – Eligible
Seller
R@yahoo.co.uk
Note to seller
Hi, I’m pleased to have bought the ITEM and have paid via PayPal as requested. Regards, a.
Shipping Address – Confirmed
Name: lady 2
Add : lady 2
City: lady 2
Zip Code: lady 2
Country: lady 2
Description Unit price Qty Amount
Sony Ericsson W205‏
�53.00 GBP 1
�53.00 GBP
Postage and packing (Included)
Insurance – not offered —-
Total �53.00 GBP
Payment sent to R@yahoo.co.uk
Issues with this transaction?
You have 48 HRS from the date of the transaction to go ahead with the Shipment Procedure.
Questions? Send an email to us in in a reply of this Message.
Answer #1
Dude this is a scam,
when someone pays with paypal the money is transfered to your account instntly.
beware as i said this is a scam
Answer #2
Yes looks like a scam, just check your paypal account see what the balance is…
Answer #3
Nope.. This isn’t a scam… Ive been selling on eBay before and Ive been into this already. Just send them the tracking number and make sure paypal has been notified that you sent already the item by presenting them the tracking number. I prefer you send the tracking number to the transaction chat log (i think there is a little chat log/comment in your paypal account when you look at this situation.) If ever the buyer chargebacks the money, you can present a strong proof so she wont get the money Happy eBaying
PS: Ignore the 2nd buyer — Tell him/her that the item was already sold to somebody else. Refund the payment or tell paypal to cancel the payment
Answer #4
possible fake scam.
also forward it here.
spoof@paypal.com
Taken from Ebay

Fraudulent payments
*
If you believe that a buyer paid or is attempting to pay with fraudulent funds, contact us. Also contact local law enforcement where the buyer resides. We�ll cooperate fully with all law enforcement inquiries.
http://contact.ebay.com/ws/eBayISAPI.dll?ContactUs&wftype=2025&rcode=FR%C88042&subject=Buyer%20-%20Credit%20Card&bcrumb=+Home+%3E+Help+Topics+%3E%A0Transaction+Problems+and+Protections%A0%3E%A0Protection+for+Sellers%A0%3E%A0Receiving+Payments&instruction
this is new paypal scam.
http://reviews.ebay.com/PAYPAL-PAYMENT-SCAMS-IMPORTANT-NEW-UPDATE-PLEASE-READ_W0QQugidZ10000000010740322
if i were you, i would e-mail paypal and ask is this legit.
when you forward to spoof@paypal.com, they e-mail you back and tell you if its real or fake.
its your phone and money, protect yourself.
Answer #5
thanks guys….i founf out that it was a scam…..a lady scaming people from nigeria….her name is abola sulemon now she is cuaght by the police….lol….she deserved it