Help me with the Installation of Office 2010
August 5th, 2016This post might be in the wrong section.
Hello
I have recently downloaded MICROSOFT OFFICE PROFFESIONAL PLUS 2010, however, since yesterday I have not been able to install it.
I have 2007, wanted to try 2010 so that is why i decided to download it.
Tried safe mode, safe mode with networking, made a new user but still it wont work, none of these procedure have worked.
Setup closes in normal mode without letting me know anyhting, in the safe mod many error appear, however, after 6 hours of research I have
been able to gather this information for you.
I believe that below I have a log file which must explain what is happening, if not then please do let me know, and if there is another way of obtainign any other file which migh help you please do inform me.
Thanks
PERF: TickCount=653269 Name=OBootStrapper::Run Description=Begin function
Operating System version: 6.1.7600 . Platform ID: 2
Running 32-bit setup on a 64-bit operating system.
Command line: .\setup.exe
No command line arguments given
Verify file signature in "C:\Users\SECOND~1\AppData\Local\Temp\OWP6B5F.tmp\setup.exe"
C:\Users\SECOND~1\AppData\Local\Temp\OWP6B5F.tmp\setup.exe is trusted.
Verify file signature in "C:\Users\SECOND~1\AppData\Local\Temp\OWP6B5F.tmp\ProPlusr.WW\OSETUP.DLL"
C:\Users\SECOND~1\AppData\Local\Temp\OWP6B5F.tmp\ProPlusr.WW\OSETUP.DLL is trusted.
Using setup controller dll at [C:\Users\SECOND~1\AppData\Local\Temp\OWP6B5F.tmp\ProPlusr.WW\OSETUP.DLL].
PERF: TickCount=653597 Name=OBootStrapper::Run Description=Calling RunSetup
PERF: TickCount=653597 Name=RunSetup Description=Begin function
Catalyst execution began: 10/29/2010 20:02:06.
Setupexe Resiliency Mode is set to [PerformIfApplicable]; thus Resiliency is [disabled] for the [InstallExecutionMode]
Searching for updated versions of resource files under the 'updates' folder [C:\Users\SECOND~1\AppData\Local\Temp\OWP6B5F.tmp\updates].
Found [0] resource files under the update folder.
Searching for default versions of resource files under the folder [C:\Users\SECOND~1\AppData\Local\Temp\OWP6B5F.tmp].
Found [1] resource files under the default folder.
Running in [InstallExecutionMode]. Run from TEMP folder at [C:\Users\SECOND~1\AppData\Local\Temp\Setup00000338].
Loaded resource file [C:\Users\SECOND~1\AppData\Local\Temp\Setup00000338\OSETUPUI.DLL] (CultureTag=en-US).
Loaded Dll : C:\Users\SECOND~1\AppData\Local\Temp\OWP6B5F.tmp\ProPlusr.WW\OSETUP.DLL.
Catalyst version is : 14.0.4755.1000
JobExecutionMode is InstallExecutionMode.
Check if Office is supported on Windows 6.1.7600
Checking if CLSID_DOMDocument60 can be created.
Checking the version of MSXML6.
MSXML version check passed. Minimum required version is [6.10.1129], installed Version is [6.30.7600.16385].
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90140000-0117-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90140000-0016-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90140000-00BA-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90140000-0044-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90140000-0115-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90140000-0116-0409-1000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90140000-00A1-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90140000-001A-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90140000-0018-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90140000-002C-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{91140000-0011-0000-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90140000-0019-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90140000-0010-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90140000-001B-0409-0000-0000000FF1CE}"
Product: PROPLUSR
AddOnGroup Culture: en-us
AddOnId: WORD.EN-US
AddOnId: OFFICE.EN-US
AddOnId: PUBLISHER.EN-US
AddOnId: ACCESS.EN-US
AddOnId: INFOPATH.EN-US
AddOnId: ONENOTE.EN-US
AddOnId: PROOFING.EN-US
AddOnId: OFFICE64.EN-US
AddOnId: OUTLOOK.EN-US
AddOnId: GROOVE.EN-US
AddOnId: EXCEL.EN-US
AddOnId: POWERPOINT.EN-US
IsProductTransitionToMModeSafe: An exception was caught, therefore transition to MMode is unsafe for product:
Error: The install state of the ProductCode {91140000-0011-0000-0000-0000000FF1CE}, which is referenced in the ProductCodes registry value, is not INSTALLSTATE_DEFAULT. The install state state is -1. Therefore transition to MMode is unsafe for product: P Type: 27::InstalledProductStateCorrupt. Ensuring the install-state of setup controller files for all Products.
Ensuring the install-state of setup controller files for product [PROPLUSR].
Ensuring the install-state of setup controller feature[SetupControllerFiles] for product[{91140000-0011-0000-0000-0000000FF1CE}].
Ensuring the install-state of setup controller feature[SetupControllerFiles] for product[{90140000-002C-0409-0000-0000000FF1CE}].
Error: Failed to reinstall Feature: SetupXmlFiles ErrorCode: 1601(0x641). Error: Failed to reinstall Feature: SetupXmlFiles ErrorCode: 1601(0x641). Error: Failed to reinstall Feature: SetupXmlFiles ErrorCode: 1601(0x641). Catalyst execution finished: 10/29/2010 20:02:08. Return code: 30015. Exception caught: ErrorCodeOnly.
PERF: TickCount=655609 Name=RunSetup Description=End function
welcome to the club…theree are alot of people that are not being able to get 2010 to work….if i was you I would stick to 2007…although this isnt the answerr you wanted to hear
lawl, thnx for the reply, but i have decided to download an iso file rather than exe, which means ofcourse that it should work, hence the same rule applies to the iso too?
and is it just the exe file which doesnt work for you either
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rodey
Hmm try downloading another copy of it? from some other uploader.
downloaded it from the orignal website, would someone use teamviever and help me