USB DRive not recognized by Win 7 system
February 1st, 2014
Please help anyone…
I see the USB device driver is corrupt
The USB mass storage is OK not sure about the hubs..
try reinstalling you chipset driver
you can also try reseting the BIOS
If its corrupt, you need to reinstall the USB device driver.
if you reinstall and it does not work you may need to go to your usb drive’s official site to find the drivers for your respective product…
edwoodweb and other posters..thanks for the feed back.. I am not conversant with what has been suggested how do I look at the BIOS and how do I get new drivers…I have a HP Compaq Pressario I am out of warranty.. how do I find the drivers I need and install them..please help..driving me nuts
There are no special drivers for USB/Storage Devices! At least not from Win2K upwards! Windows has universal ones for those.
Provide a screenshot from device manager.
Roberto400 replied: There are no special drivers for USB/Storage Devices! At least not from Win2K upwards!
edwoodweb replied: try reinstalling you chipset driver
This, try searching for Intel Chipset Utility. Is it a new system/fresh install or have you been facing this problem only recently ? If you have desktop then you should download CPU-Z and then run it to know what your motherboard model is. Google to see any BIOS updates have been released. If you have a laptop then go to their driver site and download it from there. Perhaps that might work
Roberto400
How to I upload a screen shot..please
?
Upload it to lulzimg and use the 3rd link (with the IMG code)
http://lulzimg.com/
how do I look at the BIOS
enter setup at the boot screen
how do I get new drivers
I have a HP Compaq Pressario
go to
http://www8.hp.com/us/en/support-drivers.html?jumpid=ex_r11400_us/en//IPG/_ps_g_hpdriver/DriversBMM&k_clickid=AMS|41406ac8-7873-8549-83a0-0000092a59e6
and look up the drivers for your model
Thank you all posters.. it seems it more serious than I thought I have both Microsoft and Western digital looking into this issue..the original inf and sys files are reported to be corrupt and all attempts at updating say the best drivers etc are already installed..even if I remove and shut down
Did they provide you with a solution?
Not yest..Microsoft say will call me tonight Sept 2 and work on solutions..all the drives work on my XP and my wife’s windows 7 Toshiba
Thanks to all..I have done most of what has been suggested here with no success..
under “USB controlers”, check the “USB root hub”s power settings and disable “allow save power”
artinusa replied: Not yest..Microsoft say will call me tonight Sept 2 and work on solutions..all the drives work on my XP and my wife's windows 7 Toshiba
Thanks to all..I have done most of what has been suggested here with no success..
Hopefully they will be able to work you through a solution!
Its seems they are avoiding the issue they called me at 1:30 am…I was in bed…they inferred that id I did not take the call it might be seen as refusal.. I refused..watch this space
I need to thank all who responded..in the end I got an ISO of Win 7 and installed but chose the upgraded..seems choosing this function of the install program will restore all the old/new system files without damaging the registry or program. So after several hours and over 2300 various updates I am finally back to where I was..amazing eh..
So are your USB’s working now?
well they were until I looked in Device manager and saw that ESET personal Miniports were yellowed out..another issue I guess