[SOLVED] WD Passport Heat Question

I recently got a new portable drive for backup purposes. But I’m running into the issue of the drive heating up to 38 Celsius within 5 minutes of coping data. Within 30 minutes it will be at 48 Celsius. My room’s temperature is only 23 Celsius. It’s out of it’s case by it’s self.
The min/max ratted temps are 5° C to 35° C. That can’t be very good.
So I’m wondering, do you think it’s an issue with the drive, I don’t understand why else it would heat up so far above the max temperature in so little time.
This is the one in question. Model : WDBACX0010BBL
http://www.wdc.com/en/products/products.aspx?id=430
Thanks.
Answer #1
Kind of predictable since the outside of the case is entirely out of plastic and plastic is a bad heat conductor.
The reason that most guys like us buy Welland or Vantec aluminum enclosures is because they conduct heat well (even though they don’t have snag fit in the case).
Give WD support an email.
Answer #2
Checked my Passport with Hard Disk Sentinel and a room temp of 21C.
At idle it was 27C and after 10 mins of copying, 30C.
This is with the drive in it’s plastic case, sitting on top of the tower.
The hottest the drive has ever been was 40C…Musta been a heatwave!
Answer #3
SicK020 replied: I recently got a new portable drive for backup purposes. But I'm running into the issue of the drive heating up to 38 Celsius within 5 minutes of coping data. Within 30 minutes it will be at 48 Celsius. My room's temperature is only 23 Celsius. It's out of it's case by it's self.
The min/max ratted temps are 5° C to 35° C. That can't be very good.
So I'm wondering, do you think it's an issue with the drive, I don't understand why else it would heat up so far above the max temperature in so little time.
This is the one in question. Model : WDBACX0010BBL
http://www.wdc.com/en/products/products.aspx?id=430
Thanks.
Wow you’re so lucky, mine (Seagate) reaches 41-42C at 25C room temp. Does this answer’s your question?
Answer #4
I’ve got some that go higher than 48 C when writing huge amounts of data to them (I live in cold UK).
I wouldn’t worry about it.
I do usually prefer to just buy an aluminium enclosure with a fan, and source the hdd myself.
*edit, programs like HD Sentinel are not very accurate on hdd temps anyway.
Answer #5
Alright, thanks for all your help everyone.
I’ve just shot an email of to their support. See what they have to say.
Thanks again!!