WD PORTABLE HARDDRIVE (MY PASSPORT)
August 5th, 2016
One solution is to open up the enclosure and connect the HD to your Desktop…
One solution is to open up the enclosure and connect the HD to your Desktop...
its under warranty Buddy . will call WD CUSTOMER CARE tommorow . got 3 yrs limited warranty . Its a passport version. Please Help!! Thanks for reply
Ah…If it’s warranty Buddy don’t attempt what I suggested…
Do you hear any spin?
Nah !! Dont hear any spin stuff like that .. There a blinking White light .. Here a pic of drive http://www.wdc.com/en/products/Products.asp?DriveID=525
I have one of those, though I broke it once, (no signs of life)
just connected it to another pc, and it was fixed
otherwise chech your disk management (right click computer, manage)
is it showing there?
if it’s only a backup, I’d say, get a new one with your warranty
I have one of those, though I broke it once, (no signs of life)
just connected it to another pc, and it was fixed
otherwise chech your disk management (right click computer, manage)
is it showing there?
if it's only a backup, I'd say, get a new one with your warranty
Buddy !! Tried it on another comp.. Check the disk mngmt stuff .. not working . It just shows safely remove icon in task bar and NO ICON IS THERE IN MY COMPUTER.
Drive is full..of data ..
It sounds like power problem…maybe just loose…See if they offer you a repair instead of a replacement…
It sounds like power problem...maybe just loose...See if they offer you a repair instead of a replacement...
Yeahh !! Thnx buddy for support .. I was totally down today. This ma first time and got a huge shock . A lot of data is there software , HD , BLUERAYS and more stuff . Cant loose it !! I pray to god there is only repair not replacement otherwise I gonna be screwed . Its gonna take a long time and backing up Data cost lots of moolah !!
WD will only replace the drive with no data recovery
did you try the WD hard diagnostic drive utility to scan the drive
if you want your data back your only option might be to open the drive enclosure
did you try different usb ports/cables? i’ve found with external HD enclosures the mini USB the cable/connector can become loose, unlike the USB B-type cable/connector.
is the USB cable a dual head? like this?
did you try different usb ports/cables? i've found with external HD enclosures the mini USB the cable/connector can become loose, unlike the USB B-type cable/connector.
is the USB cable a dual head? like this?
Yeah did try that out . right thats the pic of usb cable
3 year warranty, if available tell them to repair it.
My friend got it to them, took about 2 weeks.
had a problem with this as well, WD drives have never worked out for me, am using a seagate free agent go 500gb portable now, runs wonderfully.
dont worry buddy, i lost all of my data on my 500gb as well, worse of all, i had two of these drives, so double the data loss, and even worse, i have a capped data of only 10gb.
i tried to freeze mine
didnt work though
Today I went to a Recovery shop and Brother o Brother its gonna cost me $200minimum to recover my data . Damn I am so disapointed . Its better to download movies and software rather than pay such huge amount . How do you guys store movies & softwares?? Do you burn them to DVD or what ???????? Please suggest
if you want your data back your only option might be to open the drive enclosure
you try opening it up, so you can direct connect it
or
put it into the freezer for a few hours or overnite, put it in a plastic bag to keep moisture from freezing on it
take it out and fire it up and be ready to copy your stuff when you do, it may only work for a short period of time
recovered a dropped laptop drive this way and it still works months later
my theory: the head pivot arm got jammed and freezing it “shrunk” the metal to allow it to move again
and I’ve had some that needed more than one “freezing” to get all the data off of it
I’m 3 out of 6 with this method over the last 2 years
How do you guys store movies & softwares??
DVD’s is what I use
Any data recovery software you guys recommend free??
if the drives not recognized you can’t recover data
“active boot disk” in appz section works pretty good
or “getdataback” to use in windows is good
if the drives not recognized you can't recover data
"active boot disk" in appz section works pretty good
or "getdataback" to use in windows is good
Thanks ! Its a external portable 500 gigs. Its not recognizing in disk mngt. but is there in device manager in vista.
but is there in device manager in vista.
good hunting then
“active boot disk” is USB enabled so either might work
but is there in device manager in vista.
good hunting then
"active boot disk" is USB enabled so either might work
right now downloading Active boot disk . lets see how it works . but how will I get my data recovered from portable drive using this software???
boot from it
plug the drive in
then open the recovery app and select the drive and scan it
then save found files to your internal drive
boot from it
plug the drive in
then open the recovery app and select the drive and scan it
then save found files to your internal drive
Did that !! no use the portable hardrive shows not ready !! Damn that was my last chance
time to either open it up and connect it internally or try the freezer trick