Does anyone’s RS account was blocked within these days

January 23rd, 2020

On 30 DEC, they locked one of my accounts and yesterday locked another one.
And Upload files on these account are also blocked.
Amount of premium points on these accounts are nearly 200,000 & 100,000 free points.
Just one account left and waiting for their action.
Fraud detected, Account xxxxxx : This Account has been locked by our Abuse-Team.
Does anyone’s RS account was blocked within these days like me?

Answer #1
Did you mail and ask them why that happened? As far as I know RS only does that when they have proof that you sell unauthorized accounts, or, you have already have had too many “account sharing” warnings / password resets.
Answer #2
No. I don’t have any warnings.
I mailed them and they reply like this.

Hello,
unfortunately, the available information does not allow us to identify any
account as yours yet.
If you have paid via PayPal please write again from the e-mail address you
used at PayPal to pay for the account.
If you cannot access that e-mail account anymore, please send us the
transaction-ID (17 digit and letters) from your PayPal account or the receipt
number (XXXX-XXXX-XXXX-XXXX) directly.
If you have paid via wiretransfer please let us know the following:
- the reason for payment which was generated on our website and used for the
transfer (e.g. 123456++test++~ Dead file host ~).
- the exact payment date.
- the full name of the person who sent the payment.
- Amount in EUR
To verify your self for a payment made with a PaySafeCard, please write from
the email address you registered during sign-up or send us the transaction
code you received after completion of the payment.
https://customer.cc.at.paysafecard.com/psccustomer/GetWelcomePanelServlet
Please include the information in your message text and do not send it as an
attachment. Thank you.
Best regards,
Ufuk
RapidShare Support
RapidShare AG
Gewerbestrasse 6
6330 Cham
Switzerland

But I got these accounts from my collector’s account’s free points.
So they are gone.
Thank for your reply.
Answer #3
were u sharing ur acc with anyone?
Answer #4
Did you try telling them that? BTW dont give up on that, bombard them with mails. You will mostly get it back.
Answer #5
Did you get a email that your account got closed? If yes what does it say when you try too login? That the password isnt correct?
If yes then they phished your account
Answer #6
Thank for your replies.
I shared these accounts with two of my friends.
But it’s over 2 years and didn’t received any mail from them.
So I think it’s ok.
But now they locked my accounts without any notifications.
So I mail them & they replied like above.
Answer #7
Best regards,
Ufuk
RapidShare Support
RapidShare AG
Gewerbestrasse 6
6330 Cham
Switzerland
Wtf?
Answer #8
OH! Yeah.

 

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