help with 3ds max

hey guys i just downloaded 3ds max2010 but every time i try to download it it gives this error:
failed installin/uninstalling anchor service.
any ideas?
I have windows vista home premium 32 bit.
Answer #1
This topic has been posted in the wrong section.
Moving from Graphics to Helpdesk.
Answer #2
Did you make sure to download the 32 bit version?
Answer #3
yes i did