Problem with my touchpad in dell vostro 1015
August 8th, 2013
I have a vostro 1015 notebook in which i m facing a strange problem.
the problem is when i use my keyboard, my touchpad freezes, means i cant use both touchpad and keyboard simultaneously. like in the game counter strike, where i need to move the player with keyboard and rotate it with touchpad.
but when i unistall my touchpad driver, the problem is resolved. but then i cant scroll with touchpad.
I called dell technical helpline. they even changed my touchpad but the problem is nt solved. but the problem didnt occur if i use my laptop in safe mode. it happens only in normal mode.
using external mouse, it works with any issue.
dell service engineer asked me to install another version of windows 7. I did that too but the issue is not resolved yet.
please if anyone of you can help me, I will be really thankful to you.
is there anyone who can help me out??