Need Help – Computer problem (FIFA 09 related)

May 10th, 2021

After I installed and played it, the screen would just shut down which force me to restart the computer.
Then the computer srart restarting itself randomly even after I deleted the game…
What should I do?

Answer #1
please provide your system specs
did you upgrade/add any new
hardware recently? also
by default settings windows restarts automatically when a bsod
occures , bsod logs are kept in this folder
c:\windows\minidump
rar em all and upload somewhere
ill have em analyzed
Answer #2
That’s fast. Thanks. OK…I’ll do the last one.
Here it is:
http://~ Dead file host ~/files/167290340/Minidump.rar.html
Answer #3
you welcome i checked the last 3 logs and they indicate
the troublemakers are klif.sys (kaspersky)
and a driver belonging to one of your usb
devices (i cant tell which one exactly)
i suggest youll get the latest version of kaspersky
or switch to a diffrent antivirus/security suite
and get the latest drivers for all of your
usb devices (dont forget to uninstall the current
drivers too before installing the new ones)
Answer #4
I would love to switch to other antivirus but can you recommend a good one?
By the way, thanks for your help…

 

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