Is my CPU dying?
January 28th, 2020
I’m getting 2 different errors, with different processor IDs (0 and 1)
109844 System Warning 11/11/2013 9:24:49 AM Microsoft-Windows-WHEA-Logger 0 19 LOCAL SERVICE NAME 0 4044
A corrected hardware error has occurred.
Reported by component: Processor Core
Error Source: 1
Error Type: 9
Processor ID: 0
109658 System Warning 11/11/2013 12:05:52 AM Microsoft-Windows-WHEA-Logger 0 19 LOCAL SERVICE NAME 0 4044
A corrected hardware error has occurred.
Reported by component: Processor Core
Error Source: 1
Error Type: 9
Processor ID: 1
Here’s my processor, and general PC Specs, the machine came packed with Windows 8, but I downgraded to 7 Ultimate SP1 x64.
AMD A8-5500
TDP: 65W
Operating speed: 3.2 GHz (up to 3.7 GHz turbo)
Number of cores: 4
Socket: FM2
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c03499587&lang=en&cc=us&taskId=135&contentType=SupportFAQ&prodSeriesId=5295962
And if it’s of any value, according to Speccy my PC temps seems to sit in the mid-high 50’s, with Jumps into the 60’s and low 70’s.
is your cpu up to date? I would suggest to got to the official AMD site (or hp site) to install the latest drivers for your cpu and see what happens. Also try to measure your cpu temperature to see any abnormalities.
is your cpu up to date? I would suggest to got to the official AMD site (or hp site) to install the latest drivers for your cpu and see what happens. Also try to measure your cpu temperature to see any abnormalities.
Thanks for the response, I only installed Windows 7 in September, and when I did so I was forced to download all of the drivers from HP at the following link
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5231479#N355
Based on this HP support thread:
http://h30434.www3.hp.com/t5/Other-Desktop-PC-Questions/HP-Pavillion-dv7-p7-1414/td-p/2194167
As far as CPU temp, Speccy gives me somewhere in the 50’s with spikes in the 60’s or 70’s. Any other similar software I should use to check into it?
That error has nothing to do with the actual processor. I was getting a ton of those from a failed windows updated that cause my comp to bsod every 10 min.
That error has nothing to do with the actual processor. I was getting a ton of those from a failed windows updated that cause my comp to bsod every 10 min.
Thanks for the input, I compared the logs to windows update and there wasn’t any visible correlation for me, do you think I should do a fresh install of windows and see if it persists?
overclocking too high can cause that.
overclocking too high can cause that.
I’ve made no attempts to overclock this PC, however I did notice that my cores are going over the target based on an AMD program I downloaded yesterday.
mhh if your laptop still has warranty then I suggest returning it. If not then maybe your laptop fans don’t work properly or you set your laptop on your lap (i know lol) or on your bed. Make sure to put the laptop on a flat surface. Also when you don’t need the battery, just pull it out (batteries sometimes overheat the laptop). Also try to go to advanced power settings ans set Processor power management minimum to 30% and maximum to 99%.
mhh if your laptop still has warranty then I suggest returning it. If not then maybe your laptop fans don't work properly or you set your laptop on your lap (i know lol) or on your bed. Make sure to put the laptop on a flat surface. Also when you don't need the battery, just pull it out (batteries sometimes overheat the laptop). Also try to go to advanced power settings ans set Processor power management minimum to 30% and maximum to 99%.
Thanks for the input, but this is a desktop not a laptop.
overclocking too high can cause that.
I've made no attempts to overclock this PC, however I did notice that my cores are going over the target based on an AMD program I downloaded yesterday.
overclocking too high can cause that.
I've made no attempts to overclock this PC, however I did notice that my cores are going over the target based on an AMD program I downloaded yesterday.
I’m a little confused by CPU-Z, but it seems to have given me relatively similar results.
Processors Information
-------------------------------------------------------------------------
Processor 1 ID = 0
Number of cores 4 (max 4)
Number of threads 4 (max 4)
Name AMD A8-5500
Codename Trinity
Specification AMD A8-5500 APU with Radeon(tm) HD Graphics Package Socket FM2 (904)
CPUID F.0.1
Extended CPUID 15.10
Core Stepping TN-A1
Technology 32 nm
TDP Limit 65 Watts
Core Speed 3493.5 MHz
Multiplier x Bus Speed 35.0 x 99.8 MHz
Stock frequency 3200 MHz
Instructions sets MMX (+), SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, SSE4A, x86-64, AMD-V, AES, AVX, XOP, FMA3, FMA4
L1 Data cache 4 x 16 KBytes, 4-way set associative, 64-byte line size
L1 Instruction cache 2 x 64 KBytes, 2-way set associative, 64-byte line size
L2 cache 2 x 2048 KBytes, 16-way set associative, 64-byte line size
FID/VID Control yes
Min FID 7.0x
one thing bro, is your cpu fan still working fine? Also it’s possible that the cpu thermal paste got dried up. So open up your cpu and take a look at it. It also might be too much dust on the fans…
your Stock frequency is 3200 MHz. it’s overclocked to 3493.5 MHz. what cooler are you using? you may need a better one, and bump up your cpu voltage a little since it’s overclocked and giving you errors. it’s getting overheated, so that has to be fixed first.
one thing bro, is your cpu fan still working fine? Also it's possible that the cpu thermal paste got dried up. So open up your cpu and take a look at it. It also might be too much dust on the fans...
Everything seems to be working, any idea how to check up on if it’s working? And as far as dust there inst much, i can’t afford canned air at the moment, but I cleaned a lot of it out with a paper towel after first noticing this issue.
your Stock frequency is 3200 MHz. it's overclocked to 3493.5 MHz. what cooler are you using? you may need a better one, and bump up your cpu voltage a little since it's overclocked and giving you errors. it's getting overheated, so that has to be fixed first.
Any chance you could link me to a guide to upping the voltage? (or getting rid of the overclock). And what exactly do you mean by cooler?
Its not overclocked, remember it can run up to 3.7 under turbo, temps are too high though, maybe look at a new cooler (new thermal paste when installing will help too). WHEA errors are quite often power related (yes you are correct they do regularly occur when trying to balance an overclock), so voltages could be an issue, either the PSU may need replacing, a poor connection, or something needs reseating.
Your CPU may be overheating, so you should check the temps on your PC.
Also, run your CPU through Prime95 or IntelBurnTest to ensure that the problem does in fact lie within your CPU (and monitor temps closely when stress testing).
Your CPU may be overheating, so you should check the temps on your PC.
Also, run your CPU through Prime95 or IntelBurnTest to ensure that the problem does in fact lie within your CPU (and monitor temps closely when stress testing).
I tried running it through Prime95 a couple days ago, and I was able to get the “Self-test 1024k passed!” without a crash on both normal and torture mode.
Its not overclocked, remember it can run up to 3.7 under turbo, temps are too high though, maybe look at a new cooler (new thermal paste when installing will help too). WHEA errors are quite often power related (yes you are correct they do regularly occur when trying to balance an overclock), so voltages could be an issue, either the PSU may need replacing, a poor connection, or something needs reseating.
Since there’s still a warranty on this computer, do you think I should contact HP bad see if they’ll replace it? If not, how hard/expensive do you think it would be for me to replace the PSU if that ends up being the issue?
If its still under warranty, get them to change it/ check the problem, A. its cheaper and B. changing it yourself could void the warranty.
Your CPU’s max temperature is 71.3C.
If it goes near or above it, This would probably be the issue.
But there are other possibilities too of course. Anyways, You’re clearly not very experienced in this line of work, So you’d be best taking it up with HP rather than trying to fix it yourself!
But before you do this, I strongly recommend you backup your data to an external hard drive!
Do keep in mind that warranty doesn’t cover data loss, And if at some point the tech working on your PC will decide it might be a good idea to reinstall the OS – Odds are you will NOT be notified/consulted about it first! (So better play it safe)
Your CPU's max temperature is 71.3C.
If it goes near or above it, This would probably be the issue.
But there are other possibilities too of course. Anyways, You're clearly not very experienced in this line of work, So you'd be best taking it up with HP rather than trying to fix it yourself!
But before you do this, I strongly recommend you backup your data to an external hard drive!
Do keep in mind that warranty doesn't cover data loss, And if at some point the tech working on your PC will decide it might be a good idea to reinstall the OS - Odds are you will NOT be notified/consulted about it first! (So better play it safe)
Do you think there’s any chance I can send it back without the harddrive? Being that I installed a cracked version of Windows 7 on it, they probably wouldn’t really appreciate that.
I’m not sure if this means anything, but I decided to switch to power-saver mode, and while performance is obviously somewhat down, I haven’t had a WHEA error since. And the temp only seems to jump to around 70 except when I’m loading up “MyEventViewer”. It’s only been about 35 minutes, but it might hold some insight into the root problem.
Do you think there's any chance I can send it back without the harddrive?.
Nope!
It’d just look bad as it’s an integral part of your computer, Plus, If you’re gonna tell em your OS crashes with a BSOD, How do you expect em to troubleshoot it without experiencing it first hand? Just saying, A tech would usually wanna see the problem first before taking any action to correct it.
Being that I installed a cracked version of Windows 7 on it, they probably wouldn't really appreciate that.
They’re not gonna care! (Nor will they bother checking the legality of it)
It's only been about 35 minutes, but it might hold some insight into the root problem.
I’m trying to read between the lines here, But I’m not sure I get it!
Are you determined to fix it yourself or would you rather send it to HP and have em take care of it for you?
I can’t offer you further advice without some clarify on this first.
Do keep in mind however that fixing it yourself could be very time consuming, frustrating and costly too!
Just saying, Since your computer is still under warranty, HP would replace any defective hardware for free if you send it their way, But if you choose to go about it yourself, It’s all on you!