Dell video card problem.

January 25th, 2020

ok,
so i rang dell and told them my problem, they said to first remove each ram and test the other, that didnt work, so i was told to remove the video card to see if that was the problem, yet i cannot locate it, i know where the RAM is the network card the hard drive, and CD drive but not the video, unless this card is intergrated.
ARGH please help guys,
thanks

Answer #1
Do you have a Dell Laptop or Desktop?
Answer #2
sorry, its a dimension desktop 5150, forgot to mention
Answer #3
your video device is located where you plug your monitor or flat screen
Answer #4
well i first thought that, but excuse me for my lack of knowledge, that plug is connected to the whole “circuit board” which im guessing is the motherboard?
Answer #5
Sure you don’t have integrated graphics?
Answer #6
It’s integrated..It can’t be removed…
Maybe you need a bios update…
Answer #7
arghhh, stupid dell technicans
Answer #8
now that we know its integrated to the mainboard, so what is the problem?

 

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