Strange Problem with External Harddisk
August 4th, 2016
Is there any fix to this?
Maybe it has a compatibility issue with Windows 8? Not really sure bro. Did you try connecting it with another computer if possible?
Perhaps you could try reinstalling the driver for the hard disk?
Check the Western Digital website to see if there are any updates to fix compatibility issues for your particular model.
I tried re-installing the drivers.. the problem still persists. It couldn’t have been hardware issues, could it? All I need to do when it doesn’t show up is to power off/on again. I’ve never encounter such problem before..
I have one that would only be recognized if I was connected to the WD website (as soon as the tab was closed it would disappear again), after removing it from its enclosure and using an alternative power and USB connector it worked fine every time (still 100% healthy), still a mystery but no longer a problem. Contact WD and see what they say, might be something simple, if not and its still under warranty they may replace it.
Install the software they give you, Try another USB connection in the PC and check the BIOS settings for the USB’s