Recover thunderbird email from a locked XP machine

August 4th, 2016

I have a customer with a PC that he has been locked out of due to a hacker that talked him into running his remote assistance tool. He has a Windows XP machine with emails on it using an old version of Firefox Thunderbird. This is all I know and I can’t login to the machine. It’s a desktop computer and I do have a way to at least access the drive from another machine but do not know which folders to access or whether I will run into password issues. What’s the best way to recover the email in this case?
Answer #1
Googling..”recover emails from thunderbird”.. gives a few answers.

 

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