Help me understand this

Well, English is not my first language, and I have problems understanding spoken English, so please could someone write down what this guy says from minute 1:38 to 1:44 (just 6 seconds).
https://www.youtube.com/watch?v=KsCF-FdxFz4
Thanks
Answer #1
I tried but I’m from the US and don’t have a clue what he said.
Answer #2
“during the wash cycle and this is usually due to either bad spray going into the door or”
The guy has a weird accent and a mush mouth but that what it sounds like to me.
Answer #3
bad spray going into the door
Yes, that’s what I thought he said, but what does it mean?
Answer #4
That’s what it sounded like to me but I never owned a washing machine that had spray going into the door. Sounds more like he’s talking about a dishwasher.
Answer #5
It’s about a washing machine. I posted in the guys website, waiting for his response.
Thank you both and for your interest in helping me.
Answer #6
Here you go ….
……….conditioner or fabric spray is not clearing the liquid during the wash cycle and this is usually due to either bad spray going into the drawer or the self siphoning system which I’m cleaning here, which are the two tubes …… etc.
Answer #7
That makes sence SaturnSid, thank you very much