amazon is not honoring their price match, what do I do?
January 30th, 2020
at costco.com they have it for $749.99
Before I ordered from amazon i called amazon and they said they would refund a $100 as a price match guarantee after the item has shipped.
Then after it shipped they emailed me and said
“oh sorry we can’t honor it because the tv is sold through a 3rd party on our website” even though when *I* ordered it it was through amazon not one of their 3rd party sellers. It just so happens that it’s currently being sold through a 3rd party.
I told them about that because that’s obviously a mistake.
THEN they emailed and said “oh sorry we can’t honor it because shipping on amazon is free but on costco it’s $99.99 so the difference is only one cent”
What ~ censored ~. The shipping prices don’t matter I could very well just pick it up.
Nothing you can do except return the item at your own expense and get a refund.
And write a email to the complants/customer services stating you wish to complain. They don’t need to do anything though.
Call and ask to speak with a supervisor. Good luck! Keep fighting.
Well I talked to another guy who saw the original note that said they’d match the price before i even ordered it. So he honored it. But it would have been free return shipping at least
The holidays bring out the best in retailers. Glad to hear you’re getting it honored!