dealing with hotfile customer service?
June 29th, 2017
my account got suspended, im really unsure why because im the only one who uses it. i did however noticed someone uploaded part1 of a rar file to my account yesterday and this is probably why they have suspended my account. i assume i got phished or somthing.
but anyways, has anyone been in a situation similar to mine? what was the outcome? did you get your account back?
mmh nope, contact hotfile? and hope you can prove you got hacked and get your account back
mmh nope, contact hotfile? and hope you can prove you got hacked and get your account back
well, if they have the ability to look at ip’s they’ll see that the ip that uploaded that file or possibly downloaded other files is not one i have ever used before.
they should make it so that it locks your account down until they contact you instead of suspending it because they think you are “sharing” your account
and yea i contacted them, waiting for an email back