Can’T re-install OS
August 2nd, 2013
a little more info would be helpful.
did you reformat?
blindeyez replied: a little more info would be helpful.
did you reformat?
Sorry, I was running Win7 and I tried booting up one day and it loads the start up screen then crashes and re-boots. When I try the repair option it freezes and does nothing. I’m trying to reinstall Windoes and It let’s me select my language and things then I click install now. It gets to ‘starting setup..’ Then freezes so I don’t get a chance to format. And now I keep getting a black error screen that says ‘windows has encountered a problem communicatating with a device connected to your compter…..etc. Status – 0xc00000e9….’ And I have no extrernal devices plugged in.
get Hiren’s BootCD and use the hard drive tools to check the drive’s health
the dvd drive could be the device the error is referring to.
It may also be the hard drive. If edwoodweb’s recommendation does’nt work try making a win 7 bootable usb and see if it installs from there
If the above doesn’t work, and your hdd is OK, then delete the existing partition and format with an acronis disk director boot cd or similar, then try installing.
If you have any data you need to recover first, you can boot from a live linux cd, such as Ubuntu, and copy your data to another hdd or flash drive etc.
I’m not familiar with Hirens boot CD or anything of the sort so if you guys could help me out a little it would be greatly appreciated.
Hirens boot CD
try googling “using hiren’s bootCD” and see if there a video tut
the CD image is on WBB
Download link under my sig..
Burn the iso to CD as image.
Boot from the CD..
From the Hiren’s BootCD Menu: Hard Disk Tools > HDD Regenerator
Let it scan and recover if any bad sectors in your HD…It will be a while…So make yourself a few cups of coffee..
this happened to me on my old computer and i found out it was one of the ram stick that was faulty