black screen

August 1st, 2016

my hp g62 laptop screen goes black after the windows logo, what seems to be the problem?
Answer #1
tried booting up in safe mode and check the event log ?
attached an external monitor ?
–> most likely you had an external screen attached and for some reason the laptop still thinks it should draw the screen onto #2 , try the FN F5 I think it is for changing output / presentation displays

pressed some funny buttons with FN to cause such a thing ?
Once the screen goes black , is the PC still running ,aka making noises , LEDs on etc ?
AND PLEASE :
be more helpful when asking a question, like :
– did work yesterday, changed nothing to my knowledge
– dropped it flat on the screen
DO NOT EVER ASK A QUESTION LIKE THAT :
hey guys , something happened yesterday, why ?
Answer #2
could be a harddrive issue maybe dunno about it being a monitor issue cause ive had screens do that before and nothing was ever hooked up to it monitor wise
Answer #3
Try booting in safe mode or with an installation disk and do in a command prompt(shift+f10 on Windows disk)
 chkdsk yourdrive:\
 sfc /scannow
Check also the S.M.A.R.T. values. If the first two fixed the problem, then it was a corruption of the system’s files. If the S.M.A.R.T. values are bad then it’s your hard drive damaged. If the S.M.A.R.T. values are okay, then it would be helpful your event log. You can open it with WindowsButton+r with access on your system and typing:
eventvwr
Answer #4
Another possible problem may be a GPU overheat or burnout. Caused:
HP have had a number of laptop series that poorly implemented the design of the cooling system (fan, and a thin heatsink or thermal pad). The main issue is the thin thermal pad is cooling both the CPU and GPU in one link. As the the thin thermal pad dispense the heat off of the CPU, the GPU is placed in the pathway between the CPU and the fan. This causes overheating to the GPU.
Conclusion:
If this is the case, then it may be repairable. It really depends how much did the thin thermal pad affected the GPU. If the thin thermal pad caused a minimal overheat on the GPU, then that thin thermal pad needs to be redone but the GPU should still be okay. If the thin thermal pad caused a major overheat on the GPU, then GPU is severely damaged. From since over many years, HP have had so many UNRELIABLE products from laptops to desktops with hardware problems. There were numbers of class action lawsuits upon this issue, and issues of failed gpu/motherboard with HP. Check for yourself on the internet search engine to see if your laptop model fits in the series of HP laptops that qualify for a recall or class action lawsuit.
This may not be the link to the thin thermal pad issue, but you get the idea.
http://pcrepairaugustaga.com/hp-laptop-overheat-repair-service/
From a personal stand point, I myself had major hardware issues with HP products. Two laptops and a desktop, that’s all 3 out of 3 which had hardware issues. So, everyone NEEDS be aware what kind of standard quality HP provides for customers.
Stupid is, stupid does. If a company never learned to fix their problems, they should get boycotted.
Answer #5
good points above , or the video card, or onboard video card is dying, cable to the screen has come losse, its normally inside the hinge, so this could be loose…etc, etc..

 

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