Ipod 5th g help please

So i tried turning my ipod video on the other day and i got this sad ipod face on the screen :s. Went to apple.com/support and tried to fix it but it didn’t really help.
http://support.apple.com/kb/TS1373?viewlocale=en_US I can actually put it on disk mode but when i connect it to my computer it doesn’t show my ipod on itunes so I can’t restore. What can i do?
Answer #1
Any ideas please?