PC Bluetooth not working correctly

Hi , the bluetooth in my PC is not working correctly. I can’t find it with my phone or find my phone with pc. I checked the Device Manager and I found this :

Both indicates they are working fine.
Note:I used Driver Solution Pack 14 to install drivers. I think one of them is from WIN setup and the other from Driver solution pack.
Answer #1
Have you installed the Bluetooth Utility ? (You need to run it and make the pc discoverable)
Answer #2
Then why can’t I find my phone ?! I tried uninstalling the second driver but when I reboot the pc it comes back
Answer #3
Check your phone visibility is on or off.
Answer #4
whats the model name for the bluetooth itself and can maybe see can we find the driver for it then
Answer #5
[/quote]whats the model name for the bluetooth itself and can maybe see can we find the driver for it then[quote]
PC model : NP300E5X-A0KMA
[code]Bluetooth model :

[code]
Note : I downloaded the driver using SW Update. I wrote my S/N and they gave me a list of drivers.
I checked in services that the adapter works automatically.
This is driving me crazy
Answer #6
I believe until configured otherwise pc BT radios are not visible that’s a reason you can’t see it in your phone list
As already mentioned check theh visibility status of your phone
when you enable bluetooth on android devices you have to additionally enable their visibility which makes it visible for 2 minutes.
Answer #7
Do a clean uninstall of the driver then download it from the official website of the product.
Answer #8
Do a clean uninstall of the driver then download it from the official website of the product.
So I use Revo uninstaller to do a clean uninstall?
Answer #9
I’ve already said it’s not the drivers, they look fine to me.
Install the BT Utility.
Have you checked in control panel if you have installed it ?
Go and download the Utility from the Dell site.
Answer #10
Have you enable discovery on your pc bluetooth?
Answer #11
Yes off course i’ve enabled discovery on my pc
Answer #12
Yes off course i've enabled discovery on my pc
What utility are you using, the recommended Dell one or something like Widcomm/Belkin ?
Answer #13
same problem facing I am using Dell 2521 notebook I think its a dell fault in some notebooks model.
Answer #14
Yes off course i've enabled discovery on my pc
What utility are you using, the recommended Dell one or something like Widcomm/Belkin ?
I’m not using any , just the icon i find in my taskbar. As for the pilote ,I installed it from the website of samsung by giving my S/N.
Answer #15
Right, lets start again.
You’ve got a Sammy lappie NP300E5X-A0KMA,
– and you say you have got your downloads from here ?
http://www.samsung.com/in/support/model/NP300E5X-A01IN-downloads
Am I correct so far ?
What version of Windows are you using are you using ?
I take it that it’s a half mini PCI-e Card, WLAN+BT, so you need the correct drivers and software for that. Have a look on the bottom of the laptop, and see if there is a sticker with the model number and make of the card (it may be underneath the battery)
same problem facing I am using Dell 2521 notebook I think its a dell fault in some notebooks model.
Have you gone to the Dell support site and used your service tag to get the drivers and software ?
Answer #16
It could be the driver you installed from the universal pack.
By clean uninstall i mean check the “delete driver” checkbox when you uninstall the driver from the device manager.