Virus

Desperate help needed. When I click on Internet Explorer this keeps popping up.
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C:\Users\CHRIS\AppData\Local\Microsoft\Windows\Temporary Internet Files\web.html, tried everything Malware byte etc. Can anyone tell me how to get rid of it.
Thanks
Answer #1
if you think its a virus run spybot s&d
i havent heard of this, but id say use ccleaner. then go to c: drive properties, disc clean up, check all to delete, click clean all system files,
maybe use something like glary utilities also.
Answer #2
I dont know that problem. Since I also never heard of that.
Best thing to do is go into safe mode without network and do spybot and malwarebyte scan.
Delete that file or rename it/move it elsewhere in safe mode.
Answer #3
Thanks did everything, had to reinstall. solved can now be locked.