TomTom Start 60
August 7th, 2016
Bought a new sat nav basically im trying to get windows to detect it so i can drop some 3rd party POIs onto it but i cant seem to get it connected.
Any advice it doesnt show up in windows but the software was installed successfully by windows
Hi
Bought a new sat nav basically im trying to get windows to detect it so i can drop some 3rd party POIs onto it but i cant seem to get it connected.
Any advice it doesnt show up in windows but the software was installed successfully by windows
what windows are you using xp, 7 or 8? and what are software are you trying to run tomtomhome or mytomtom?
Your device won't be recognized as a removable drive but as a network.
As there are some issues existing linked to the MyTomTom application. I've added some steps below solving some troubles that may appear.
There are a few things that should be done regardless whether you encounter any troubles (in bold) and some that are for troubleshooting.
Set either Mozilla Firefox or Google Chrome as default browser. I'm not sure about Safari but IE seems to be causing troubles sometimes so it might be that Safari works well.
Download and install the MyTomTom application: http://www.tomtom.com/getstarted
Make sure the MyTomTom application is allowed to fully access the internet and isn't blocked by any antivirus or firewall software.
Change the port settings of your MyTomTom application from port 4000 to i.e. 4001 or 5000.
I also recommend changing your preferences that future data gets downloaded first without the need of having the device connected to your computer. This is done by checking that large data gets cached as well.
Connect your device to your computer, go to your network connections and set the network symbolizing your device as trusted network. A trusted network is called home network in some operating systems.
Open the MyTomTom application, log in using your account and link your device to that account. Keep in mind that you'll need a separate account with a different e-mail-address for each device.
Always install application updates first without any other updates. After having installed all application updates install the other updates.
Install every update as a single update and restart your device after each successful installation before starting the next update.
10. Always plug your device in a USB port directly on your computer (preferably on the back) and not in any USB hub.
11. Make sure neither the device nor the computer enters any kind of power saving modus during the installation process.
12. Clear the cache of both the MyTomTom application and the browser and try again.
13. Try another USB cable to check if it is a cable issue.
14. Make sure you've got enough memory capacity left on the hard drive where the map is being cached (at least 8GB recommended).
15. Make sure you've got the latest version of the Adobe flash player installed.
16. Make sure that flash player and browser are of the same software type (32bit or 64bit)
17. Use a wired internet connection instead of a wireless connection if possible.
18. Make sure you've got the latest version of the MyTomTom application installed on your computer.
Lars
Also Windows XP Need dot net 3.5 to run Mytomtom :-
http://www.microsoft.com/en-us/download/details.aspx?id=21
My father has one – you can’t.
All you can do is download their software/maps
It’s specifically designed that way to stop people putting htir own pirated maps on.