Remote control codes

Hello the remote i use to control/work my media player has stopped working,
so i went out and purchased one of those all in one but hey presto the code i want aint listed ie my make of media player.so i can not programe the remote to operate my media player,
can anyone help
Xenta 3D HD Media Player USB HDMI Black
model number: DMA238
i have searched the net for remote codes but xenta is not listed anywhere
also i dont know who makes them to ask them for code
Answer #1
you try the search function on the new remote ?
Answer #2
edwoodweb replied: you try the search function on the new remote ?
yep i did and it searched and searched and then searched even more then carried on searching and nothing.
Answer #3
you check e-bay for the original remote
http://www.ebay.co.uk/sch/i.html?_nkw=xenta+remote
yep i did and it searched and searched and then searched even more then carried on searching and nothing.
no manual search, that allows you to “scroll” thro the codes testing the power button for each code ?
Answer #4
Or you cold just buy a replacement remote from the original manufactures or is the remote still under guarantee ?
Answer #5
dummer replied:
Xenta 3D HD Media Player USB HDMI Black
model number: DMA238
i have searched the net for remote codes but xenta is not listed anywhere
also i dont know who makes them to ask them for code
I had a look but couldn’t find it either. Have you tried contacting the support dept of whom you bought it from to see if they have contact details for the manufacturer ? (prob in China)
It’s also not listed in this massive manual I got with my Logitech Harmony 1100 remote, so the learning mode would be the only option to try, but you say you have tried with no luck.
Answer #6
You’d probably be best taking the remote+player to an electronics repair shop, Maybe they could fix it.
Answer #7
edwoodweb replied: you check e-bay for the original remote
http://www.ebay.co.uk/sch/i.html?_nkw=xenta+remote
yep i did and it searched and searched and then searched even more then carried on searching and nothing.
no manual search, that allows you to "scroll" thro the codes testing the power button for each code ?
hi its still under warranty/guarantee sent them a mail telling them remote had stopped working and has no manual control buttons so unit can not be operated
They said
Thank you for your contact with our Customer Support Team.
I have requested for the item you are missing to be sourced from our
shortages department, they will source the item and send it out to you.
Please be aware this can take up to 48 working hours to be sourced.
I will contact you again if there are any further problems.
well it is not missing it but if i get a replacement im happy.But i will wait and see
MANY THANKS TO ALL WHO TOOK THE TIME TO HELP ME,THANK YOU