Laptot freezes
April 18th, 2014
One thing you could try is testing your RAM:
Testing your RAM with Memtest86+
http://forum.notebookreview.com/notebook-dummy-guide-articles/142746-testing-your-ram-memtest86.html
for now i’ve changed my charger and i want to see how it goes.i changed ram between the two of them and nothing.
Have you tried running the Dell diagnostics ?
*Edit – if you haven’t deleted the Utility partition, tap <F12> when the Dell logo appears when booting and select Diagnostics.
If you have deleted the Utility partition, boot from the Utilities and Diagnostics cd (using <F12> again ) , and select boot from CD.
If you haven’t got the CD, you can download from the Dell support site.
Does it freeze when you are using a particular app, or the under any load, or is it just random ?
it’s random.at no prticular moment,no particylar app.even if it’s idle.
May be problem in heating u r processor.
i’ve downloaded HW monitor and it shows 56 degrees on my processor.i don’t know for sure if it’s to high but the program says it’s not critical.
Did you run the Dell diagnostics ?
this sounds like its been overheated , and doing what i think you did with the ram is not going to achieve anything at all , replace the ram ,( dont re arrange it , replace it )
also just because you think a computer is idle its not doing anything ,, wrong , it still working in the background
1. what you need to do is eliminate programs/drivers from this problem , run your os in safe mode ( if you dont have any tools like ccleaner , use ms-config to disable all non essential services/ start up programs ) ( incorrectly installed driver will make system unstable)
2. you could try memtest86 (ram test ) , but to be effective it needs to run for many hours ( ive seen supposedly good ram fail after 7hrs) and by the sounds of it the machine wont run that long
3. have you looked at the computer event viewer ? (control panel/administrative tools/event viewer ) look in the logs for an error (esp applications and services/ hardware logs
4. have you got more than 1 anti virus software on your system ?
i could go on for hours , but you haven’t given us enough info , what did you mean by cleaned it ? did you open the case ? or did you just clean the screen ? ( not being rude sorry but some people think thats cleaning the pc) or did you use something like ccleaner to clean ?
i have found that using Glarysofts glary utilities does a better job than ccleaner with a lot more options( i actually use both as ccleaner does a far better job with chrome )
the free version of glary utilities is good
i've downloaded HW monitor and it shows 56 degrees on my processor
this the reading when it freezes ?