HDD help! plzz

August 16th, 2013

External HDD of 1TB not load file in my computer, just be heard to knock something inside (as the clock)
Answer #1
Send it back, it seems to be broken.
Answer #2
solyendo replied: Send it back, it seems to be broken.
http://img205.imageshack.us/img205/382/sam0149e.jpg
http://img109.imageshack.us/img109/45/sam0151.jpg
Answer #3
You mean it “clicks” ?
RMA it back to Toshiba if still under warranty – you will have lost your data.
http://www.tacp.toshiba.com/storage-services-support
One thing you could try if this is the case – put it in a sealed plastic bag in a freezer for 30 minutes, then connect it quickly and see if you can get important data off it. Might work 3 or 4 times for a couple of minutes.
Answer #4
the Meerkat replied: You mean it "clicks" ?
RMA it back to Toshiba if still under warranty - you will have lost your data.
http://www.tacp.toshiba.com/storage-services-support
One thing you could try if this is the case - put it in a sealed plastic bag in a freezer for 30 minutes, then connect it quickly and see if you can get important data off it. Might work 3 or 4 times for a couple of minutes.

Yea, click…. I try fix that external HDD and I have copy on another HDD….

 

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