Computer Issue

September 24th, 2013

My mother has a hp pavillion slimline,Model s5213w, When we go to turn it on the power lite comes on for a few seconds & that is it, it wont fully come on at all,any of you can a idea what is going on?
Answer #1
Unplug everything > Take the side off > There will be green RAM chips (Google if you don’t know what these look like), press the white tabs on either side of them to pop them out > There will also be a battery similar to a nickel-sized watch battery, take it out and put it back in > Plug PC in > turn it on… Does it beep? If yes, that means your motherboard is probably OK. If no, your motherboard is possibly toast. > Either way, Put the RAM back in > Try powering on again… If nothing else, try contacting HP chat support to see if they can walk you through some computer-specific things.
Answer #2
no didnt work, it like powers for a split second them nothing
Answer #3
larrybugg replied: no didnt work, it like powers for a split second them nothing
Not sure what you mean by that,Are you saying it turns on for a moment then turns off completely?
Answer #4
Roberto400 replied: larrybugg replied: no didnt work, it like powers for a split second them nothing
Not sure what you mean by that,Are you saying it turns on for a moment then turns off completely?

they light pops on for a split second, i called hp & they told me to a few different things but none worked & they said it was the power supply?? are them techs always right?
Answer #5
are them techs always right?
no
but in this case they may be
the slimline uses a special size PSU like these
http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&N=-1&IsNodeId=1&Description=slimline%20psu&bop=And&Order=PRICE&PageSize=20
if you can get any PSU it might work to test the PC
it just may not fit in the case
Answer #6
edwoodweb replied: are them techs always right?
no
but in this case they may be
the slimline uses a special size PSU like these
http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&N=-1&IsNodeId=1&Description=slimline%20psu&bop=And&Order=PRICE&PageSize=20
if you can get any PSU it might work to test the PC
it just may not fit in the case

anyone of the will work?
Answer #7
anyone of the will work?
they should if they are the same or higher watts (300W or whatever, check your current one, on the label)
Answer #8
Didnt work either,guess it the motherboard?
Answer #9
guess it the motherboard?
if everything else checks out as good, the mobo is the only thing left
the slimline PSU work on another PC ?
that’s about the only test left
Answer #10
larrybugg replied: Didnt work either,guess it the motherboard?
Not necessarily,There are other possibilities,But first I’d like to point out that when
hooking up a new PSU,You have to plug-in the 4PIN connector near the CPU socket too,Otherwise it won’t
post at all and you’ll only get a black screen.Anyways,You should try the following:
1. Resetting the BIOS – This has to be done with the power cord removed to be effective
Remove the round battery from the motherboard (just push a small flat screwdriver on the clip
that’s holding it in-place and it’d pop out),Leave it out for at least 10 minutes then
put it back in (with the + sign on top),If it worked,Enter BIOS and load defaults.
2. Checking for bad RAM,Odds are that you have at least 2 sticks,Try each one standalone (as in with the other
one removed),A single bad stick can certainly cause this problem. (Note: When doing this,Don’t leave any of
the clips opened on the empty slots)

 

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