Help need urgently
August 6th, 2016
The internet has gone off on my parents puter and we are trying to get it back on by reinstalling the cd for the modem etc and its saying they dont have admin permssion to do it this puter is running vista and they only have the one account on there all the time so why is this happening and how do I get around it to get the net back on it
Help!
did you try restarting the ‘puter’? or restarting the router? or even just waiting for a few minutes?
your ‘puter’ probably isn’t the problem unless you changed something.
yep tried all that nothing coming up…so we are trying to reinstall as the phone company says there is no issue with htem just trying to get around this admin part
Try turning everything off at the wall. Then turn back on again. Sometimes it can be an easier solution. (Instead of trying to reinstall everything) Good luck!
tried turning everything off no diff at all
Maybe its a problem in your area’s networks ?
Call your ISP.
have called them they are saying nothing is wrong..what i am wondering is why is this puter not letting my parents install things saying they have to log out and log back in as a administrator when they have only ever has the one account on this puter
it has nothing to do with windows admin account…log into ur router with username password…most probably it would be admin:admin
Try resetting your modem to the default settings. Then put back any special settings that you have on it so it will work properly. Sometimes my modem takes a crap and it will only load some sites. Resetting it won’t work, even if I pull the power cord out. I have to reset the settings and then it works fine. The only problem is that this occurs about once a month. If the internet works on another computer when you plug it into the modem, then the fault is with the computer. Otherwise it is the modem or something else in the system like your ISP or the site that you are trying to access.
As far as the admin account goes, there is almost always default admin account that is named “admin”. If the computer logs into a default account automatically, then you should be able to log in to it by logging off the main user and logging in as “admin”. There might be a password, depending on who installed the OS. If you got the computer pre-installed with Vista and you haven’t re-installed it yourself since then, consult the documentation that came with the computer and it should tell you the admin password. I know there is a bootable CD that can reset the password on Windows XP, but I’m not sure if there is one for Vista. You can try this at last resort. If that doesn’t work, format the computer and reinstall Vista. This always works, until something screws it up again that is
By the way, what particular error are you getting when you try to connect to the internet?
What browser are you using?
What is the LAN setup?
its coming up that page cant be found or could not connect thats what my day said his homepage is google tried other the same thing happened…he is on broadband adsl through bigpond the computer was pre installed they only bought it 12 months ago
most passwords for dsl modem or routers is admin and password
On mine I go to 192.168.1.1 and it opens up a webpage where you can login and reset and reconnect.
are you with bigpond