SWTOR freezing problem

Hello everyone. I figured I’d ask on this wonderful site. I’ve been having issues with SWTOR. Customer service -.- stops messaging me when I explain the whole problem. I called, and they aren’t much help either. The download of swtor at about 20gb took like 2 whole days to dl. I ran it perfectly fine for around 6 hours. I shut the laptop (specs below) down and wen’t to sleep. Later the next day I turned the pc on and opened it again. It worked for around an hour then froze sound studder and all. I thought “Ah, its fine it’ll work when I open it again. I opened it and it went to char select. I chose my char. Then it loaded all the way and I saw the complete hud and a black background. When I turn the blip of me on the map turned too. It remained black for around 7 minutes, finally I closed it. Now 95% of the time it freezes on the loading screen after char select. and when it does its only for a few seconds after I start moving then it freezes My laptop has a multiple monitor switch button in the f-keys. The game goes back to the loading screen and freezes. I use google a ton, thats why I’m never on here asking stuff. I’ve tried the few steps on the swtor site and nothing works. Does anyone have a fix for it or know something?
Comp specs
Compaq Presario CQ56
Cpu : Intel Mobile Core 2 Solo Intel Celeron 900@2.2GHz
Ram : 2g
Graphics : 256 Mobile Intel 4 Series Express Chipset
If any more info is needed Please lmk
Answer #1
Is your laptop getting overly hot when the game runs?
Also just looked up the game specs there, your laptop is a bit on the low end side for this game. I’m surprised it played at all tbh
try playing on the lowest gfx settings possible.
Answer #2
Hmm, I think your video card might not be enough to handle the game. It might not even be compatible with the game, happened with many games on my old video card.
Answer #3
I noticed it got hot the first time I played, so I got a fan for underneath the laptop. and support didn’t say anything about the laptop not being able to run it. I always play games on the lowest gfx possible. That way I don’t have to deal with freezing or slow gameplay. Thanks anyway guys