Parallels desktop stopped working all the sudden?

September 3rd, 2013

Idk what happened. All the sudden parallels is having problem with serial. I’m on mac snow leopard the latest version. When ever I open it, it says “your copy of parallels is not activated” If i click activate it now and put in serial it says “Your activation key has been disabled due to security reasons: Someone might have attempted to use the same activation key”
I dont want to lose all the windows stuff I have. Is there any Solution to this? If I updated to 7 will i lose everything that I have on it now?
I’m on version 6 build 6.0.1.12090 revision 660720 may 26 2011
someone please help

Answer #1
Can anyone please help me =/
Answer #2
This is due to the HWID changing after the license was activated. Please open a standard support ticket with our support staff, using the subject “Licensing Question”, so that we may associate the new HWID with your license.

 

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