internet issues please help!
August 4th, 2016
Ok i am having an issue with my router atm where it is not letting me get fast internet connection “and no i am not capped or shaped” on my internet plan “and yes my router is secure from anyone outside to connect to it with out my permission” i just changed my plan from a 25gb to a 100gb plan and was told that everything should be fine as my net is supposably running fast on the providers side of things…
i have been changing routers “too make sure it wasnt my router slowing my internet down” and honestly its been happening on all my routers ive tried”
routers i have:
Netcomm NB6Plus4W ADSL2+
Thompson TG782T
Also i have done a scan for any viruses or malware on my computer and it is clean..
Please help!!!!!
Considering it was all good before you upgraded your plan I’d say
you should take this up with the ISP.
what is your current speed you get when downloading?
I would contact the ISP and let them know your speed isn’t running as fast as they said it would. The problem could be on their side and not yours.