Should I return my damaged SSD

October 13th, 2016

Hi quick question.
My SSD has just packed in, only had it about 10 months so its still under Warranty. Problem is that there are some movies, games and other on it.
I’m not sure if they guys repairing would even check the content or even if they’d be bothered about the content even if they found it. I paid almost �200 for it, but price aside I have some important personal documents and web development stuff on their.
So can anybody offer any advice, at push I’d even be willing accept advice on if its possible to erase it before I send it off.

Answer #1
1. Backup important data to USB flash or other external HDD
2. Return damaged SSd
Answer #2
Just delete if possible and return it.
Its not their right to search through your files.
Answer #3
The manufacturer is highly unlikely to check the content, They’d probably just wipe it clean and resell
it as a refurb. But if you’re feeling extra paranoid about this, There’s another approach you could take, Which is to open it up and physically destroy the memory chips (break em/drill/burn whichever you prefer)
This of course would mean that warranty is off the table and you’d have to buy a new one, But it’d give you some peace of mind. Up to you. In the future, I suggest you use encryption for sensitive data, That way, If the drive goes badly, You wouldn’t need to worry about these things.
Answer #4
Thanks for the advice guys. Problem is that I can’t wipe it clean, I think its a power issue… drive boots up for 10-20 seconds then fizzles out, it is not picked up in the BIOS unless I turn the computer off for about 10 minutes.
Answer #5
try having a new drive as bootable and have it as secondary drive – sometimes you can browse through files and delete them
Answer #6
Most likely if you can`t access it then they won`t be able to either . They will just replace it . It would be bad for business for them to report you unless there was something really bad on the drive .
Answer #7
Most likely if you can`t access it then they won`t be able to either.
Actually, That’s not entirely accurate!
An ordinary person (Or a tech working in a PC store) would not be able to access it, However, The manufacturer would more than likely be able to! (They usually repair bad drives and resell as refurbished or use it for customer replacements) but of course, Just because they can doesn’t mean they will!
They probably have better things to do with their time (Plus loads of other drives to repair!)
But I still maintain, For peace of mind, It’s best to physically destroy it & buy a new one.
Personally, I wouldn’t like the idea of a total stranger looking at my personal files, No matter how low
the risk is.


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