Dl speed very slow
November 1st, 2013
For the last while my dl speeds have been extremely poor…oh gosh, I mean poor. Speeds in the range of ~300-400kbs when it should be [20Mbs] 2.5MBs.
I use IDM[latest version] and have a service provider called UPC[an Irish company]. Can anyone explain or advise me as to which of these 2 is causing the problem? I have been in contact with the File Hosting company[Fileserve] who I have a premium account with and they are saying it is the provider…needless to say UPC[provider] is saying they have no ideas about the issue and don’t bear responsibility for my poor speeds…help
tia,
ron
Have you been to speedtest to run a speedtest yet?
http://www.speedtest.net/
Run a speedtest and post the results?
What kind of service is it?
Don’t bother with speedtest.net, it’s highly innacurate,
See what d/load speed you get with Ubuntu.
You don’t need to download the entire file, just wait til the speed settles, record it, then cancel.
http://www.ubuntu.com/download/ubuntu/download
What are the stats like on your line if you have adsl ? (Usually shown in modem/router config page)
Thanks for the quick responses.
Speedtest gives these results
D/L is ~ 20Mbs Up/l is ~ .61Mbs Ping is 11
The service is cable.
During download IDM maintains a speed of ~ 300-500 Kb/s. This works out at ~ 8 times slower than it should instead of ~2.5MBs. The speeds ocassionally reach their proper strength but are usually down at 300-500Kbs.
thnx
similar problem at times with my provider, though it is an adsl company.
Ideas about who’s the culprit? anyone?
compare your download speeds with different servers, most likely your isp is throttling
Pekul replied: compare your download speeds with different servers, most likely your isp is throttling
Yes, had the same idea just not sure of their ”reasoning” for it…for conservation of resources[$$$$’s] or some such, would that be right?
Would it be the file host server[in this case FS] that is [also] doing the ‘throttling’? speeds are so[can be!] inconsistant.
It’s impossible for me to check other hosters because FS acc. is premium. free on other ones.
thnx.
with FS its rare that you’ll hit a slow server, but i my self get 800Kb – 1Mbp, but it happens and then sometime 64 Kbp
ok, is this FS incurring the slowdown or your ISP?
Pekul, any chance it may be the modem?..it’s a cable box with a dedicated Line in, ie. just for the broadband
ronaldgeorge49 replied: Thanks for the quick responses.
Speedtest gives these results
D/L is ~ 20Mbs Up/l is ~ .61Mbs Ping is 11
The service is cable.
During download IDM maintains a speed of ~ 300-500 Kb/s. This works out at ~ 8 times slower than it should instead of ~2.5MBs. The speeds ocassionally reach their proper strength but are usually down at 300-500Kbs.
thnx
What was the speed like downloading Ubuntu (through your browser not IDM) ?
Try downloading at different times over the next couple of days, eg. after 10pm, 8am, 4pm, 8pm. Chances are it’s some form of traffic management/shaping by your ISP. If it’s only just started happening, check their website for any changes to the TOS. Are you downloading more than usual ?
As mentioned earlier, speedtest sites are innacurate, esp at certain times of the day with many people using their servers.
Filehosts are not necessarily going to tell you the truth either, if you are paying for premium, they are not going to tell you they are throttling bandwidth, or that they are using crappy servers.
de crust replied: Pekul, any chance it may be the modem?..it's a cable box with a dedicated Line in, ie. just for the broadband
If you are renting the modem from Isp, you can exchange for free,, maybe it wasn’t provisioned right,, if the speed that you are getting from isp is comparable to the speed test (even if its off by couple Mbps) , then you connection is normal, it is possible that isp is specifically throttling FS,Rapidshare,Mega ,,,, Peak hours would cause a congestion on the node, but you would not get 20Mbps on speed test. browsing would be horrible. As Gilly said test out by downloading directlly from ubuntu server.. see how it goes
Ron,
as you mention IDM I may be off track here but just my 2cent worth, have you set IDM Connection Type/Speed correct?
Have you set the maximum connections to 16 & “maybe” not 8?
gosh, alot a help…many thanks to everyone
Now, gilly, nice one. tried d/l ubuntu directly a few times. seems there’s ‘off-peak’ and vice-versa.but not at reg. intervals.
I shall take on ur suggestion and try at ‘set’ interval period over coming days, see how it goes!
am not d/ling alot, ie. no more than the usual.
Pekul, the modem is not rented, it’s part of their package, ie. no charge and thinking one doesn’t return it either if contract is finished, one way or the other. If I break the contract[usually a year] then I must return it, after that, they don’t bother asking for the modem.
Aussieguy, the speed settings[connection type and speed in IDM] are correct but will check the max connections. You say try 16, will do.
think that might make a differ?
Cheers again fellas.
ronaldgeorge49 replied:
am not d/ling alot, ie. no more than the usual.
That probably rules out that they are capping you – unless they have recently changed their TOS and are now using some form of traffic management.
gilly replied: That probably rules out that they are capping you - unless they have recently changed their TOS and are now using some form of traffic management.
ok. Checked their TOS. Seems to be in order and I haven’t outdone the limit in any way whatsoever…
@ Aussieguy. Changed the connections from 8 to 16 and it did….did make a differ. not a whole lot but ”every little bit helps[just like tesco, huh?]”
the speed has gone from ~400-500KBs to ~700 +…we’re a little happy with this…just a bit.
thnx
gilly, I tried the Ubuntu download again…it’s fine, coming in at ~2.4-2.5MBs.
…the reason for the glum face is, from this bit of info, IT’S got to be FS that is screwing up my download speeds.
Is this a common practice with such companies? This ”throttling” appears to be going on DAY & NIGHT. I have d/l stuff at various times during the DAY & NIGHT, doesn’t seem to matter when, speeds are always coming in at around 4-5-600KBs.
Would it be correct that FS are causing me so much grief ? I have sent in emails re:speed issues…no response at all, none.
…Can I DO anything about this or the speed issue itself apart from those that have already been tried?
Thanks again.
Ron.
Probably just FS then as you say. I don’t have a premium account with them, so haven’t any experience to compare, I don’t download all that much these days so just have Real-debrid a/c.
Filehosts servers are going to get busy at certain times of the day, you could just try at different times.
All I can really suggest is to use a different filehost that is popular if you are going to pay premium, although I do have R-D a/c, I wouldn’t recommend them as they are always having issues of one sort or another.
Edit – you could always try using a different download manager, I used to use GetRight, or even Flashget.
ronald, I am with upc too, and have the same problem as yourself. if I download a single file on fileserve I onyl get about 30kps too, usually I have to download about 4 or 5 rars to max out the connection
I have noticed in the morning(say 10-11am) if I download a single file the file can download at max speed.
AFAIK upc does do traffic shaping, but deny it, I had a rapidshare account too at the same time as my fileserve, and the rs would max out, and the fs would only go about 300kps,
its weird how it can happen
thanks gilly. I’ll give a different manager a go…always good to have a [possible!] workaround if one is available…
Hey lennyirl, hi and how a ya, man.
I had a chat with an eircom friend of mine recently…he explained that in the interim, between the various servers employed by hosting servers, to send out files and these files reaching their targets, somewhere in the path are ”too” many routes for the packeted files to take and as a result, delays happen… seems logical. but I can’t explain and neither could he, the ‘lag’ in all this tends to be the same no matter what size the file is or what time of the day it is…the speed I mean.
as you say so rightly though, ”it’s wierd how it can happen”
thnx for all the ”balm” that you guys provided. This is all very frusteratin and annoying when it happens…
ron
right now ronald, its 9am sunday.. and I’m downloading at full 2.7mb!